Frequently Asked Questions

Your concerns are all answered here

What happens if I don’t renew my subscription?

If your subscription expires or you cancel, you’ll lose access to premium features, but your existing milestones and content will remain on your profile. You...
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What forms of payment do you accept for the subscription?

We accept most major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal for your convenience. All payments are securely...
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Will I be charged automatically when my subscription renews?

If you have paid for a subscription, it will automatically renew unless you cancel it before the next billing cycle. Read More from Will I...
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Can I get a refund if I change my mind?

Because Milestones Page is offered at an affordable price, we don’t generally provide refunds after a subscription purchase. You’re free to cancel anytime to avoid...
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Does Milestones Page take a commission on sales?

No, we don’t take any commission. When you sell your books, CDs, digital downloads, tickets, artwork, or any other products through links on your Milestones...
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What should I do if I’m having trouble logging in?

First, check that you’re using the correct email address and password, and make sure you’re entering your email (not your username). If you’ve forgotten your...
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Why is my Milestones Page not showing up in search results?

It’s completely normal for new pages to take some time before they appear in search engine results. Search engines like Google need to discover and...
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What do I do if I can’t see my newly added milestones?

Make sure you’ve saved the milestone after adding it. If it’s still not visible, try refreshing your page or logging out and back in. If...
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Why isn’t my media uploading?

There are a few common reasons your media might not be uploading smoothly: File size: Make sure your file isn’t too large. Each media type...
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Some videos won’t play. What’s going on?

Most videos from popular platforms like YouTube, Vimeo, Dailymotion and similar services embed and play smoothly on your Milestones Page without any problems. These platforms...
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I’m having trouble deleting a milestone. What should I do?

If you can’t delete a milestone, try refreshing the page or clearing your browser’s cache. If it continues, reach out to support for further assistance....
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Can I recover a deleted milestone?

No. Once a milestone is deleted, it’s gone for good. Please double-check before deleting to avoid losing any important milestones. Read More from Can I...
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How do I change the email associated with my account?

To change the email address linked to your Milestones Page account, just head over to your account settings. There, you can easily update your email...
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Can I change my username or URL?

No.  Your username and URL are fixed once created. They cannot be changed unless you email [email protected] and we will change it for you in...
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What if I’m having trouble with my payment or subscription?

For billing or subscription issues, contact support and we’ll resolve the matter as quickly as possible. Read More from What if I’m having trouble with...
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