First, check that you’re using the correct email address and password, and make sure you’re entering your email (not your username). If you’ve forgotten your password, use the “Forgot Password” link to reset it. If you’re still having issues, contact our support team for help.
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It’s completely normal for new pages to take some time before they appear in search engine results. Search engines like Google need to discover and index your page first, which can sometimes take a long time. To help speed things up, make sure your Milestones Page is set to public and includes meaningful, relevant content
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Make sure you’ve saved the milestone after adding it. If it’s still not visible, try refreshing your page or logging out and back in. If the problem continues, contact support.
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There are a few common reasons your media might not be uploading smoothly: File size: Make sure your file isn’t too large. Each media type (images, audio files, PDFs) have size limits to ensure quick uploads and smooth performance. If your file is too big, try compressing it. You can find plenty of free online
Most videos from popular platforms like YouTube, Vimeo, Dailymotion and similar services embed and play smoothly on your Milestones Page without any problems. These platforms provide well-supported embed codes designed to work seamlessly across websites and devices, giving your visitors a smooth viewing experience. That said, some platforms and videos can be trickier. For example,
If you can’t delete a milestone, try refreshing the page or clearing your browser’s cache. If it continues, reach out to support for further assistance.
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No. Once a milestone is deleted, it’s gone for good. Please double-check before deleting to avoid losing any important milestones.
To change the email address linked to your Milestones Page account, just head over to your account settings. There, you can easily update your email by overwriting the old one with your new address. If you run into any trouble or have questions along the way, don’t hesitate to reach out to our support team.
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No. Your username and URL are fixed once created. They cannot be changed unless you email [email protected] and we will change it for you in special cases.
For billing or subscription issues, contact support and we’ll resolve the matter as quickly as possible.
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Slow loading can happen due to heavy media files, slow internet connection, or temporary issues with the platform. Try reducing file sizes or checking your connection. If the issue persists, contact support for help.
Sometimes mobile browsers can glitch or show pages oddly. Here are some quick things to try that often fix the problem: Refresh the page to clear any temporary loading issues. Make sure your mobile browser is up to date, as older versions might not display all website features properly. If refreshing doesn’t help, try clearing
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We welcome your feedback! Send any feature requests or suggestions to [email protected] or through the feedback section in the help centre.
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You can reach us by emailing [email protected] or by using the help section on the website. We’re here to assist with any issues.
